On September 21, 2000, the Prime Minister sent this Directive to the ministries, ministerial-level agencies, agencies attached to the Government and the presidents of the People�s Committees at various levels, requesting:

- The ministries, the ministerial-level agencies, the agencies attached to the Government and the People�s Committees of various levels to direct and draw up plans on regular propagation and education of the awareness of mass agitation activities, especially on the occasion of the "Mass Agitation Day", October 15 every year; to raise their State management capacity, to improve their working style along the direction of democratization and publicization; to strictly observe the regulations on democracy at the grassroots ; to intensify the control and inspection work, as well as severely handle acts of harassment and infringement upon people�s legitimate interests and right to mastery; and to settle citizens� petitions, complaints and denunciations in time.

- Pubic servants at central-, provincial- and district-levels to meet and contact with people, listen to their opinions and aspirations, propagate and explain the State�s policies and laws.

- The mass media to have special columns and programs on the mass agitation work, commend in time individuals and collectives that perform well the work of mass agitation.- (Summary)